Reimbursement Services

The medical insurance submission procedure is increasingly complex, time-consuming and burdensome for everybody involved. The policies, procedures, and approval criteria of payer organizations vary widely, as do the knowledge bases of the case managers and other decision-makers who review submissions. Physicians and their staff are confronted with widely varying insurance requirements.

At the same time, patients are understandably daunted by the idea of navigating the insurance process on their own.

In an effort to streamline and simplify the insurance submission process, our staff at Advanced Respiratory, a Hill-Rom Company:

  • Compiles and submits all paperwork necessary to obtain prior authorization
  • Follows up with the insurance company to ensure the submission proceeds through the process
  • Clarifies insurance company requests for information in an attempt to require retrieval of only the most pertinent patient records
  • Maintains a database of insurance company policies, procedures and selection criteria
  • Ensures patients are fully informed regarding their rights

Professional backgrounds of Hill-Rom reimbursement personnel include nursing, case management, medicaid and commercial insurance, and patient advocacy law. Each individual is committed to working with your patients, their insurers and your staff to obtain appropriate reimbursement for The Vest® Airway Clearance System.